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Mercury Marine has presented Jerry’s Marine of Sulphur, Louisiana its prestigious Service Customer Satisfaction Index (CSI) Award for 2017.

Mercury Marine’s Service CSI Program measures the satisfaction of consumers after having service work done on their Mercury outboard or MerCruiser Sterndrive or inboard. Jerry’s Marine won the Service CSI Award for its ongoing commitment to providing exemplary customer service based on the responses of customers who had warranty work performed at the dealership during the past year. A total of 206 Mercury dealers across North America qualified for the Mercury Marine Service CSI Award for 2017. Including 7 dealers from Lousiana and 9 dealers from Texas.

The CSI score for each dealer is measured and monitored by Mercury Marine. After warranty work has been completed, [...]

Mercury Marine has presented Jerry’s Marine of Sulphur, Louisiana its prestigious Service Customer Satisfaction Index (CSI) Award for 2015.

Mercury Marine’s Service CSI Program measures the satisfaction of consumers after having service work done on their Mercury outboard or MerCruiser Sterndrive or inboard. Jerry’s Marine won the Service CSI Award for its ongoing commitment to providing exemplary customer service based on the responses of customers who had warranty work performed at the dealership during the past year. A total of 125 dealers across North America qualified for the Service CSI Award for 2015.

The CSI score f [...]

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