Mercury Marine Reopening Lake X
Mercury Returns to Legendary Test LakeMercury Marine’s Lake X facility was originally intended to be the most secluded marine testing facility in the world, covering 12,000 acres of land and 1,440 acres of water. Lake X had long been a pillar of Mercury’s heritage and was long used for performance tests of Mercury-powered boats, research and development, new product testing and endurance validation. Lake X was designed and built by Mercury Marine founder Carl Kiekhaefer in 1957. Mercury Marine previously closed Lake X in 2004 when it chose not renew its lease.
“Mercury Marine is closing in on its 80th anniversary (in 2019) and we have a rich heritage that is unmatched in the marine industry,” said Michelle Dauchy, Mercury Marine chief marketing officer. “Returning to Lake X is an opportunity to build an immersive brand experience around that heritage and capitalize on the popularity of the Mercury brand. We
Mercury Marine has presented Jerry’s Marine of Sulphur, Louisiana its prestigious Service Customer Satisfaction Index (CSI) Award for 2017.
Mercury Marine’s Service CSI Program measures the satisfaction of consumers after having service work done on their Mercury outboard or MerCruiser Sterndrive or inboard. Jerry’s Marine won the Service CSI Award for its ongoing commitment to providing exemplary customer service based on the responses of customers who had warranty work performed at the dealership during the past year. A total of 206 Mercury dealers across North America qualified for the Mercury Marine Service CSI Award for 2017. Including 7 dealers from Lousiana and 9 dealers from Texas.
The CSI score for each dealer is measured and monitored by Mercury Marine. After warranty work has been completed, [...]
Mercury Marine has presented Jerry’s Marine of Sulphur, Louisiana its prestigious Service Customer Satisfaction Index (CSI) Award for 2015.
Mercury Marine’s Service CSI Program measures the satisfaction of consumers after having service work done on their Mercury outboard or MerCruiser Sterndrive or inboard. Jerry’s Marine won the Service CSI Award for its ongoing commitment to providing exemplary customer service based on the responses of customers who had warranty work performed at the dealership during the past year. A total of 125 dealers across North America qualified for the Service CSI Award for 2015.
The CSI score f [...]